WE RESEARCH AND APPLY SERVICE DESIGN AS AN EXPLORATORY, CO-CREATIVE AND EMPOWERING APPROACH TO ADDRESS ISSUES OF SOCIETAL CONCERN.
PROJECTS
Service Design for Collaborative Research
Working on small and large scale research Projects where service design fosters the collaboration of a variety of stakeholders.
MASTER
Excellence in Service Design education
Running one of the oldest and most well-respected Master’s Program in Service Design with a strong research-based component-
PUBLICATIONS
Academic Publishing and Collaboration
Contributing to academic research by co-authoring papers, reports, articles, books with fellow researchers from all around the world.
Current highlights
New book: Strategic Thinking, Design and the Theory of Change
We are so thrilled that our book “Strategic Thinking, Design and the Theory of Change” is finally out! Edited by Luca Simeone, Aalborg University, Denmark, David Drabble, Tavistock Institute of Human Relations, UK, Nicola Morelli and Amalia de Götzen, Aalborg...
T-Factor’s Advanced Research: key discoveries
The Service Design Lab is a key partner in the EU Horizon2020 project T-Factor. In T-Factor, we work across both early-stage and advanced regeneration initiatives in Europe (and beyond) as a way to connect practitioners, experts, and local coalitions from all over...
Semester Kick-off
The second semester of our master program in Service System Design had started! During the following months the students will work within the context of a new Cultural District in Copenhagen. They will design services to improve the residences' community feeling and...
Collaborators selection
Do you Have a project in mind?
If you’re looking to benefit from the power of creative thinking, data, and strategy to succeed get in touch. We are always open to future collaboration!