SERVICE DESIGN RESEARCH
EXPLORING, CO-CREATING, EMPOWERING
WORKING FOR SOCIETY
WE RESEARCH AND APPLY SERVICE DESIGN AS AN EXPLORATORY, CO-CREATIVE AND EMPOWERING APPROACH TO ADDRESS ISSUES OF SOCIETAL CONCERN.
In the Service Design Lab we’re keen to share and make available the methods and toolkits we’ve been involved in developing. As the Open4Citizens project coordinated by Nicola Morelli comes to an end in June 2018, we already plan and promote the design of a network...read more
Public administrations are often looking at public service innovation by proposing technological accelerations. The initiatives coming from this approach often increase the technological divide among citizens and increase the gap between the service offering in the...read more
On February 15th, during the Designscapes consortium meeting in London, the "City Snapshots" project was launched. What, you may ask, is a City Snapshot? The Designscapes team will sketch a picture of our 12 Cities: Athens, Copenhagen, Florence, Freiburg, Lisbon,...read more