WE RESEARCH AND APPLY SERVICE DESIGN AS AN EXPLORATORY, CO-CREATIVE AND EMPOWERING APPROACH TO ADDRESS ISSUES OF SOCIETAL CONCERN.
PROJECTS
Service Design for Collaborative Research
Working on small and large scale research Projects where service design fosters the collaboration of a variety of stakeholders.
MASTER
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Excellence in Service Design education
Running one of the oldest and most well-respected Master’s Program in Service Design with a strong research-based component-
PUBLICATIONS
Academic Publishing and Collaboration
Contributing to academic research by co-authoring papers, reports, articles, books with fellow researchers from all around the world.
Current highlights
The new book on Service Design Capabilities is finally out!
Our colleagues Nicola Morelli, Amalia de Götzen and Luca Simeone from the Service Design Lab, have recently released a new source to describe the Service Designers’ specific capabilities and here is a sneak preview of it! What are the core capabilities of service...
The Service Design Lab keeps growing!
We are so excited to introduce you to our new colleagues: María Vitaller del Olmo, Hadas Zohar, and Peter Kun! María is a design researcher with a background in Play Design and Education. She is currently working on two projects: EasyRights and NordicPath....
New exciting collaboration!
We are thrilled about our continuously evolving lab! Drude will continue working with us, but in a new role as an Industrial PhD student! We are very excited to have her onboard and to have a close collaboration with Gehl Architects through her project. In the last...
Do you Have a project in mind?
If you’re looking to benefit from the power of creative thinking, data, and strategy to succeed get in touch. We are always open to future collaboration!



