WE RESEARCH AND APPLY SERVICE DESIGN AS AN EXPLORATORY, CO-CREATIVE AND EMPOWERING APPROACH TO ADDRESS ISSUES OF SOCIETAL CONCERN.
PROJECTS
Service Design for Collaborative Research
Working on small and large scale research Projects where service design fosters the collaboration of a variety of stakeholders.
MASTER
Excellence in Service Design education
Running one of the oldest and most well-respected Master’s Program in Service Design with a strong research-based component-
PUBLICATIONS
Academic Publishing and Collaboration
Contributing to academic research by co-authoring papers, reports, articles, books with fellow researchers from all around the world.
Current highlights
The Service Design Lab wishes you a bright 2020!
Last year, it was quite a year for us all! We embarked on some new exciting research projects and we welcomed 4 new talented colleagues to our Service Design Lab. As we look back upon the past year, we would like to acknowledge that 46 new students started our Service...
DESIGNSCAPES is looking to fund your design-enabled Scalability Proofs with up to 25k!
The Service Design Lab is a proud consortium member of DESIGNSCAPES, which is currently holding its third Open Call for Scalability Proofs. Applications can be sent until February 28. Check out our website: www.designscapes.eu/open-calls for more information.
WHERE IS DESIGN IN GOVERNMENT?
Organisational models drawn by managers and designers working in NYC Government Between January and June 2019, Fanny Giordano – the Ph.D. fellow of our lab – visited Parsons DESIS Lab in NYC. She worked with the Service Design Studio to develop a method to explore...
Collaborators selection
Do you Have a project in mind?
If you’re looking to benefit from the power of creative thinking, data, and strategy to succeed get in touch. We are always open to future collaboration!